Privacy Policy
Last updated: 22 April 2026
Gas Heater Service Canberra respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and disclose your personal information when you use our website, contact us, or request our services.
1. Who we are
Gas Heater Service Canberra provides gas heater servicing and related services in Canberra and surrounding areas. You can contact us by phone on 0403 666 684 or by email at [email protected].
2. What information we collect
We may collect personal information that you provide to us directly, including:
- your name
- your phone number
- your email address
- your service type or enquiry details
- any message or other information you submit through our website contact forms
Our website contact form currently asks for name, phone, email, service type and message.
We may also collect non-personal information such as:
- browser type
- device information
- IP address
- website usage data
- cookies and similar tracking data
3. How we collect your information
We collect information when you:
- fill out a contact form on our website
- call us or email us
- request a quote or book a service
- interact with our website
We may also collect certain technical data automatically through cookies, analytics tools, server logs or similar website technologies.
4. Why we collect your information
We may use your personal information to:
- respond to your enquiries
- provide quotes and services
- contact you about your booking or request
- manage customer service and support
- improve our website and services
- keep internal business records
- comply with legal obligations
5. Cookies and website tracking
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use the site.
Cookies may be used to:
- remember website preferences
- measure website traffic and performance
- support website functionality
- help us improve content and user experience
You can usually manage or disable cookies through your browser settings.
6. How we store and protect your information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Despite this, no method of online transmission or storage is completely secure. We cannot guarantee absolute security.
7. When we may disclose your information
We may disclose your personal information to:
- employees or contractors who help us provide services
- website hosting, IT or support providers
- marketing, analytics or software providers
- professional advisers
- government, regulatory or law enforcement bodies where required by law
We do not sell your personal information to third parties.
8. Third-party services
Our website may rely on third-party providers for hosting, website forms, analytics, spam protection or other website functions.
Those providers may process personal information on our behalf. Their handling of your data will be governed by their own privacy policies and applicable laws.
9. Access and correction
You may request access to the personal information we hold about you. You may also ask us to correct information that is inaccurate, out of date or incomplete.
To make a request, contact us using the details below.
10. Direct marketing
We may contact you about your enquiry, booking or related services.
If we send you marketing communications, you can ask us to stop at any time by contacting us.
11. Overseas disclosure
Some of our website or technology providers may store or process information outside Australia.
Where this happens, we take reasonable steps to work with reputable providers.
12. Links to other websites
Our website may include links to other websites. We are not responsible for the privacy practices of those external websites.
13. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
14. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Gas Heater Service Canberra
Phone: 0403 666 684
Email: [email protected]
Location: Canberra ACT, Australia